Meet Captivate Customers harnessing the power of advocacy to drive growth

Discover how leading brands partner with Captivate to transform engagement, build trust, elevate customer voices, and drive lasting business growth.

Client Case Study

UiPath cut through the platform noise, fast-tracked an enterprise advocacy launch, and elevated customer experiences. The result: fast time-to-value, fewer hires, and a scalable program that delivers ongoing ROI (and rave reviews).

CUSTOMER LOVE

"From day one, Captivate felt like part of our team. They helped us shape our ideas and refine how we brought them to life."
Mark Rosenfield
Executive Director, Customer Marketing
TriNet
“Captivate is my go-to strategic partner and agency that I can turn to for immediate support and strategic guidance when building out my first 90 day plan to hit the ground running and show impact.”
Kevin Lau
VP, Customer Marketing
Freshworks
"They do the heavy lifting while also shifting your perspective on customer advocacy along the way. You truly cannot expect to level up with customers as a business without the thought leadership and expertise that Captivate can provide."
Sana Farooq
Director, Customer Success
"Captivate Collective has been an exceptional partner in our Customer Advocacy efforts. Even though we’re working directly with just two experts, it feels like we have their entire team behind us—bringing strategic insight, thoughtful execution, and a shared commitment to helping Arctera succeed.”
Chelsea Gaspard
Sr. Director, Revenue Marketing
Arctera
"We weren't just handing off data, it was a true partnership. Building a roadmap together that felt both strategic and achievable."
Natalie Kramer
Sr. Manager, Customer Marketing
TriNet
“The biggest benefit of working with Captivate Collective has been that opportunity for us to scale up the ideas from these programs. We can come in with a vision, a strategy, and they can help us build out a program plan to help us execute on that work even faster.”
Jane Menyo
Sr. Director, Customer Marketing
Gong
“Add the Captivate Collective group to your customer marketing and advocacy team to expand your knowledge, deliver strong customer experience journeys, and create value for your organization.”
Sue Reukauf
Director, Customer Marketing & Advocacy
"When we flex the partnership that we have with Captivate, it helps drive messages into our organization in a much smoother manner that lands with not only authority, but with conviction to move forward."
Kevin Scanlon
VP, Global Customer References & Advocacy, SAP

Ready to explore a possible collaboration?

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