Advocacy programs

Explore. Activate. Motivate. Iterate.

Build today for growth tomorrow with a customer advocacy program strategy that produces long-term impact to the organization and its customers.

explore

When it comes to customer program management, all administration is not created equal. The right program resourcing and expertise is essential for long-term program success.

Program Launch Services include:

  • Up-to three hours of live team workshopping 
  • A Program Launch Plan that lays out the program brand, roles and resourcing, themes and messaging, benefits and incentives architecture, recruitment strategies and tactics
  • Post-Launch six-month program execution plan
start with a call

Vendor selection services from Captivate start and end with your advocacy strategy. Drawing on our in-house expertise and a robust partner network, we help you bring your program to life.

In a quickly evolving landscape, we make it our business to stay on top of the best customer advocacy technologies and solutions available. While we always seek the right tools to action your advocacy strategy, no matter what, we also offer strategic relationships and supplemental services for our partners listed below.

View Partners

When it comes to customer program management, all administration is not created equal. The right program resourcing and expertise is essential for long-term program success.

Captivate’s Managed Services include: 

  • Weekly program execution meeting 
  • Monthly content planning, including campaigns 
  • Efficient platform content creation and reward catalogue management, if applicable
  • Customer messaging, as needed
  • Suggested program iterations
  • Select monthly reporting, including member feedback
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