From Marketing to Movement

Customer engagement programs are on the rise as B2B rides the customer love and loyalty wave. But, as more and more vendors compete for valuable customer time and connection, how do you ensure the program you build is more than a cookie-cutter mimic?

Move beyond what's already being done and think bigger about the value and potential of truly engaged customers. Give your customers a reason to advocate that extends beyond your products and services. Toms does it with shoes. Warby Parker does it with glasses. It's time for B2B to lean into the deeper value of customer connection and elevate their approach to advocacy and its organizational impact.

References and reviews are must-haves, but customer advocacy can be much more.

Join Captivate’s Deena Zenyk and Liz Richardson as they host Popular Demand founder and seasoned CMO, Kevin Miller, to discuss how to activate your existing advocates to develop a customer cultural brand that has the potential to grow beyond the confines of your company.  

In this webinar, we’ll explore:

  • How the landscape of B2B customer programs is evolving
  • How other organizations have activated advocates to create a bigger movement
  • How to discover the common threads of purpose that hold your customers together
  • How to spark a customer culture that can spread beyond your organization

Register